Usability is an incredibly important factor in user experience testing. In fact, any product designed to be used by humans in order to achieve a certain objective has a usability component to it. On a more basic end, a screwdriver, for example, has lines on its handle to improve grip. On the more technological side, websites with good usability allow the users to go from one step to the next without much confusion and unnecessary actions. At User, we use a variety of usability testing tools to ensure that your product has the best usability possible, be it a website, an app, or other products.

Usability testing must focus on the user—after all, they are the ones who benefit from good usability. To that end, USER Experience Researchers uses a variety of methods including: