To succeed in the technology market, developers have to pay attention to many factors about technical, the needs of the user. One of the important steps is usability testing of their products. Usability testing is a technical step that is taken to check and monitor users’ views. Besides, it is applied to evaluate a product or a service, especially on the website, usability testing is an important and necessary condition. For example, is a website is very difficult to use, its content is not clear and users can’t understand, they will look for another website to replace.
The purpose of the test is to identify any usability issues, collect qualitative and quantitative data, thereby establishing a participant’s completion with the product. Moreover, usability testing is also an essential factor to ensure the quality of products, it is a measure of the potential of the product to complete the goals of the user. The usability testing measures products that can be used for people and meet their needs. After completing this step, some items like website, document, computer interface, consumer products, and devices will have significant benefits. In the usability test, the main purpose of developers is checking whether users can easy to use your application interface or not. This is the job of the tester, they can check which application is user-friendly and promptly fix the errors that the application encountered.
Next, usability testing also has the following main benefits:
If your application has good usability, you can save improved cost and time, completing product faster will help users feel more satisfied. Besides, designers can determine requirements and demands of users before starting designing applications, let’s analyze the strengths and weaknesses of your website design or mobile application interface to give the best reasonable options for your business. During the design process, most designers will use many different graphic functions to have the most beautiful interface, this will lead to cost a lot of money. So, usability testing can help them limit the use of graphics. After ensuring those factors, your company will increase productivity, the revenue is gradually rising in addition to the satisfaction of users. Moreover, you can save time and avoid important mistakes. Let’s supply to users a better software that can help them be easy to understand and access. This will attract the customer’s attention and your application will have a high position on the market.
Any process will have its advantages and disadvantages, and so will the usability testing process. The usability testing will help developers find important application bugs that are difficult to find during the development. Most developers always think that your application has to have high quality before marketing to everyone. To ensure the quality of applications, the usability testing will help them support to fix any mistakes that users will encounter. This process always succeeds and has many benefits for both developer and user. Moreover, we can detect and predict potential issues before our products are used. For example, before displaying a game application, designers will track carefully all features of it, from the interface, images, buttons to the speed of application. When users start using, if it has any problem, they will not know how to solve and the fattest way for them is finding another application. Therefore, handling problems before releasing products is always an important issue for all businesses. Most mobile applications will have some disadvantages. The process of planning and collecting is time-consuming. Due to its relatively simple nature and small test scope, this process does not create an absolute trust for developers.
Typically, testers will check the usability testing in addition to some purposes like:
The next step is the usability testing process. It includes stages like planning, recruiting, usability testing, data analysis, and reporting. First of all, the planning process will determine the functions of the system, after that, let’s analyze and point the duty of every member of a team. Secondly, after having a perfect plan, employers will recruit employees for their project. Depending on the company’s plan to recruit the number of people suitable for testing the product. Objects that you choose must be compatible with the objective of testing for age, gender, occupation, …Then, testers start testing usability testing and analyze data. Data must be carefully analyzed to find meaningful inferences and making proposals can be done to improve the overall usability of your product. The final step is reporting, usability test results are shared with all stakeholders may include designers, developers, customers, and CEOs.
To have a good usability testing result, developers have to know some basic methods to test. We have two basic ways are testing in the laboratory and checking usability remotely. When conducting laboratory tests, observers will monitor user behavior and report test results, which takes place in a quiet space. Besides, remote testing is accessing the system and performing the assigned tasks. At this point, the voice, the activity of the screen, the tester will show Tester’s face and it is recorded by automatic software.
To sum up, usability testing is an art and a science, please do it carefully and precisely because it contributes to the success of the application.