AI DevOps Engineer

About the job

About the AI DevOps Engineer role

The AI DevOps Engineer is responsible for supporting critical applications while improving IT operations through AI-driven automation. The role combines application support, DevOps, production troubleshooting, and Agentic AI to maintain reliable and highly available systems.

The engineer will work across Linux/Unix, Java/J2EE, Oracle, and WebLogic environments, supporting deployments, incident resolution, and continuous improvement. The role also focuses on developing intelligent automation, self-healing capabilities, and AI-powered operational solutions in collaboration with Development, Infrastructure, and Database teams.

Key Responsibilities:

  • Provide L2/L3 production support for critical applications, including 24×7 support as required
  • Ensure high availability, SLA adherence, and operational stability
  • Monitor, troubleshoot, and resolve issues across Linux/Unix, Java/J2EE applications, Oracle Database, and WebLogic Server
  • Perform root cause analysis (RCA) and implement permanent remediation
  • Support application deployments, CI/CD integration, and environment management
  • Collaborate with Development, Infrastructure, and Database teams to resolve production issues
  • Design and implement Agentic AI solutions for IT Operations
  • Build self-healing systems and automated runbooks
  • Integrate AI agents with monitoring, alerting, and ITSM tools
  • Drive continuous improvement through AI-driven automation and deliver measurable reductions in incidents and operational overhead

Requirements:

  • Proven hands-on experience in Application Support and DevOps
  • Strong experience with Linux/Unix environments, Java/J2EE applications, Oracle Database, and WebLogic Server
  • Experience in production support, troubleshooting, RCA, application deployments, CI/CD integration, and environment management
  • Proven hands-on expertise in Agentic AI and AI-driven automation
  • Experience designing and implementing Agentic AI solutions for IT Operations
  • Experience building self-healing systems and automated runbooks
  • Experience integrating AI agents with monitoring, alerting, and ITSM tools
  • Ability to work in APAC and US shifts and support a 24×7 operating model as required

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