For MNCs such as logistics and manufacturing firms, managing data – especially research – has been a challenge in the age before digital. Thankfully, with today’s interconnectivity, even different time zones are manageable to keep data flow secure, stable, and operations smooth. USER has delivered and implemented designs and solutions for large organisations, helping them smooth out management for various core functions – from employee engagement to research and development.

Some of the services USER has provided for MNCs in the manufacturing and logistics industry include Database Architecture and Data Engineering, UI/UX Design and Development, UX and User Research, as well as Usability Testing and related data-driven scalable solutions.


Case Study – Transforming R&D Operations through the Cloud

A Global Manufacturer engaged USER to help streamline their R&D department’s operations. Struggling with disparate systems causing errors and delays, the manufacturer sought a comprehensive answer to transform their workflow. The partnership brought forth a cloud-based solution, utilising a centralised approach to managing databases and coordinate teams and individuals working on their projects. 

The streamlined integration facilitated effortless task scheduling and logistics management, seamlessly incorporating data collection with cloud-based computing to empower decision-making. The goal was clear: elevate overall productivity and optimise project outcomes within the R&D department. 

Streamlining excellence for Logistics and Manufacturing

USER developed a cloud-based tool designed to centralise R&D operations, improve workflow efficiency, and eliminate data silos. This transformative solution focused on creating a one-stop-shop for tasks and deliveries, providing the R&D team with enhanced capabilities and accessibility which included task scheduling, data collection, monitoring, and real-time insights.

Navigating the path of productivity

The success of the cloud-based tool open doors for continual progress, advancements, including potential integrations of emerging technologies, and continuous improvements to meet evolving R&D demands. 

  • Significant Reduction in Errors:  

The web app led to a notable reduction in errors, minimizing the risk of inaccuracies in R&D processes and outcomes. 

  • Increased Productivity: 

The unified platform significantly increased productivity by streamlining workflows and providing a centralized hub for task management. 

  • Improved Process Times and Turnovers:  

The web app contributed to faster and more efficient processes, reducing project timelines and enhancing overall project turnovers.