Usability Testing Service in Singapore China and Vietnam
Usability testing is the key of products design. Over 93% MNC are using usability testing to collect data before product launched. The raw data is useful for marketing as well. USER is the top UX agency in Asia.
The first UX research company in Asia. USER has own lab in Singapore China, and Vietnam to provide the real user testing services.
Check the lab facility
Best Usability Testing Lab in Singapore
We provide usability testing service for different kinds of products, including digital products (website, apps), and physical products (e.g. smart home appliances) in a professional lab. Various and scientific usability testing methods are applied in the product design and development process.
User Research
User Research means involving users in design process, The forms can be online survey, user interview, contextual inquiry, design thinking workshops, competitor analysis. Through user research, designers can identify user needs and behavior to optimize products and services.
Expert Evaluation
Product is evaluated by usability, human factor or UX experts with extensive experience. Through heuristics evaluation or cognitive walkthrough, the expert points out potential issues with the product and can provide a general usability assessment quickly.
Usability Lab Testing
In usability lab testing, users follow pre-defined scenarios. Testing session takes place in a room divided into two parts by a two-way mirror, moderator with participants are in one part of the room while observers are in the second part. Usually during a session respondents’ desktops and facial expressions are recorded.
Why Choose USER Usability Testing Lab
USER VS Others
Lab usability testing can simulate the real situation, let you get close to customers and observe them and even interact with them. It is also a great way to identify big problems early and generate idea.
USER may be the first usability testing lab rental service provider in Singapore. Professional facilities are equipped in the usability testing lab, and the service is of high quality and cost-effective.
| USER | Others | |
|---|---|---|
| Free Monitor Room | ||
| Free Camera Recording | ||
| Free Eye Tracking Device | ||
| Free Consultation | ||
| Free Support | ||
| Free Booking |
Eye Tracking
Eye-tracker is used to trace users’ gazes. Products analyzed with the use of this method are graphic designs, operating websites, marketing material. It is an optimal understanding of visual scan patterns and stopping factors in visual attention.
Heat Map
Heat map traces all clicks and provides real-time analytics about how users interact with your web page (website or app) right now, helping you understand which are the best performing contents and which are less attractive to users. Heap map can test the usability and traffic flow on websites to significantly improve conversion rates of landing pages.
Functional Testing
Functional testing is used to check whether all the required functions of software is specified within the functional specifications or design specifications like user cases provided by client or the design team.
Usability Testing Agency in Singapore, Australia, Japan, United Kingdom and US
USER stars provide usability testing service since 2011. It's considered as the first UX company in Asia. In the past 8 years, USER has served more than twenty MNCs and over 100 SMEs. Clients include Fujisu, Samsung, IRAS, NTU, Govtech and so on. USER has expanded the branch to Australia, UK, Japan and US
Why Choose USER?
- Professional Team: USER has a professional UX team which firmed by PHD from university
- Accurate Data Collection: All data is collected by real users based on clients' research demands
- Free Benchmark Design: USER created a benchmark based the research data. It's useful for further product design and development
- Professional Team: USER has a professional UX team which firmed by PHD from university
- Accurate Data Collection: All data is collected by real users based on clients' research demands
- Free Benchmark Design: USER created a benchmark based the research data. It's useful for further product design and development
Usability Testing Lab Facility
USER open usability testing facilities for clients to rent.
USER Facilities (Photo Copyrights © USER Experience Researchers)
USER Interview Room
USER Testing Room
USER Observation Room
Book A Usability Testing Lab
USER has labs in Singapore, China, Japan, and Vietnam. Please contact us for locations' options.
Singapore Location
To choose China, Vietnam, or Japan locations, please contact us
