Business Transformation Consultant
About the job
About the Business Transformation Consultant role
The Business Transformation Consultant is responsible for analysing and improving business processes to address organisational needs and enhance information systems and product quality. The role involves documenting current processes, gathering data to identify root causes, designing and implementing process improvements, and developing metrics to support process management and identify future opportunities. The consultant will also translate business objectives into functional requirements and solution designs while working closely with key stakeholders to align re-engineering initiatives with organisational goals. The role requires experience in process design, requirements management, project management, business re-engineering, and Agile techniques.
Key Responsibilities:
- Determine and document current business processes, to identify and understand the users’ needs
- Collect data to identify the root cause of the organization’s problems
- Analyze, plan and implement operational process improvements, to improve the organization’s information systems and product quality
- Develop metrics to provide data for process management and indicators for future improvement opportunities
- Translate the organization’s business objectives into functional requirements and solution design
- Work closely with the organization’s key stakeholders to provide desired reengineering practices and to ensure alignment of re-engineering initiatives to the organization’s objectives
Requirements:
- Bachelor’s degree in Business Administration, Engineering, Management, or related field preferred
- Experience with business processing models, Process Design, Requirements Management, and Project Management
- Experience with business re-engineering methods and techniques, and the technology industry
- Experience in applying Agile techniques to iteratively prioritize and define requirements
- Strong written and oral communication skills
- Formal LEAN and Six Sigma training is a plus
