Tech Support/Admin
About the job
About the Tech Support/Admin role
The Tech Support/Admin is responsible for providing financial planning, analysis, and administrative support to enable effective technology investment and portfolio management. Working closely with business and technology stakeholders, this role delivers financial insights, manages budgets and forecasts, develops performance reports and dashboards, and supports governance processes to drive informed decision-making, operational efficiency, and strategic business outcomes.
Key Responsibilities:
Finance Business Partnering & Planning
- Partner client’s divisions on budgeting, forecasting, and planning
- Provide financial analysis, insights, and recommendations to support leadership decision-making
- Challenge financial assumptions and identify risks, opportunities, and optimization areas
Budget Management & Forecasting
- Support annual budget planning and periodic forecasting exercises
- Monitor budget utilization and spending trends across TG
- Conduct variance analysis and recommend actions to improve financial performance
- Maintain multi-year financial plans covering OPEX, CAPEX, and technology investments
Technology Investment & Portfolio Governance
- Support governance, prioritization, and tracking of technology investments, programmes, and projects
- Monitor project financial performance and investment outcomes
- Prepare portfolio dashboards and management reports for governance forums
Financial Reporting & Governance
- Develop management dashboards and executive reporting materials
- Ensure adherence to organizational financial governance requirements
Data Analytics & Continuous Improvement
- Leverage data analytics to provide management insights and performance reporting
- Develop reporting solutions and dashboards to improve visibility of financial and portfolio performance
- Identify opportunities to automate and streamline reporting and operational processes
- Support continuous improvement initiatives across TBM processes
Requirements:
- Bachelor’s Degree in Finance, Accounting, Economics, Business, Information Systems, or a related discipline
- Minimum 6 years of relevant experience in Finance Business Partnering, FP&A, Budget Management, Technology Finance, Portfolio Management, Management Consulting, or Technology Business Management
- Experience working with senior stakeholders and supporting strategic planning and investment decisions
- Experience in technology, public sector, financial services, or transformation environments will be advantageous
- Advanced Microsoft Excel skills, including Financial Modelling, Budgeting and Forecasting, Scenario Analysis, Power Query, Pivot Tables, Dashboard Development, and Large Dataset Analysis
- Strong financial analysis, management reporting, and business case development capabilities
Preferred Qualifications:
- Power BI for dashboard development and financial analytics
- Power Automate for workflow and reporting automation
- Experience with portfolio governance, data analytics, SQL, or Python
- Strong stakeholder management and communication skills
- Finance business partnering and consulting mindset
- Strong analytical and problem-solving abilities
- Ability to translate complex data into actionable business insights
- Self-driven, collaborative, and comfortable working in a dynamic environment
