Usability Testing Service in Singapore China and Vietnam
Usability testing is the key of product designs, over 93% of MNCs are using usability testing to collect data before a product is launched. As the first UX research company in Asia, USER has its own lab in Singapore, China, and Vietnam to provide clients with real user testing services.
Best Usability Testing Lab in Singapore
We provide usability testing service for different kinds of products, including digital products (e.g. website, apps), and physical products (e.g. smart home appliances) in a professional lab. Various and scientific usability testing methods are applied in the product design and development process.
User Research and Survey
User Research means involving users in design process, The forms can be online survey, user interview, contextual inquiry, design thinking workshops, competitor analysis. Through user research, designers can identify user needs and behavior to optimize products and services.
Product is evaluated by usability, human factor or UX experts with extensive experience. Through heuristics evaluation or cognitive walkthrough, the expert points out potential issues with the product and can provide a general usability assessment quickly.
Observation and Interview
In usability lab testing, users follow pre-defined scenarios. Testing session takes place in a room divided into two parts by a two-way mirror, moderator with participants are in one part of the room while observers are in the other. Usually during a session respondents’ desktops and facial expressions are recorded.
FREE Eye Tracking
Eye-tracker is used to trace user's gazes. Products analyzed with the use of this method are graphic designs, operating websites, marketing material. It's an optimal understanding of visual scan patterns and stopping factors in visual attention.
FREE Heat Map
Heat map traces all clicks and provides real-time analytics about how users interact with your web page (website or app) right now, helping you understand which are the best performing contents and which are less attractive to users. Heap map can test the usability and traffic flow on websites to significantly improve conversion rates of landing pages.
Functional Testing is implemented to check whether all required functions of a software is working accurately or not.
Why Choose USER Usability Testing Lab
USER VS Others
Lab usability testing can simulate the real situation, let you get close to customers and observe them and even interact with them. It is also a great way to identify big problems early and generate idea.
USER is one of the first usability testing lab rental service provider in Singapore. Professional facilities are equipped in the usability testing lab, and the service is of high quality and cost-effective.
|Free Monitor Room|
|Free Camera Recording|
|Free Eye Tracking Device|
Book A Usability Testing Lab
USER has labs in Singapore, China, Japan, and Vietnam. Please contact us for locations options.
Select Your Convenient Date
Default Location: Singapore Japan, Australia, UK, and US Customers Please Use Contact Us form
50 Gambas Crescent #10-53 Proxima@Gambas To choose China, Vietnam, or Japan locations, please contact us