ICT Infrastructure Engineer
About the job
About the ICT Infrastructure Engineer (Platform Integration Lead) role
We are seeking an experienced ICT Infrastructure Engineer (Platform Integration Lead) to join our team. The ideal candidate has a strong background in managing enterprise infrastructure projects, coordinating cross-functional teams, and working with external vendors. You will be responsible for planning, executing, and delivering network platform integration projects, while ensuring high standards in quality, governance, and stakeholder communication.
Responsibilities:
Project Planning & Execution
- Define and manage project scope, objectives, deliverables, timelines, and budget.
- Create and maintain project schedules, RAID logs (Risks, Assumptions, Issues, Dependencies).
- Ensure alignment of deliverables and priorities across internal teams and external vendors.
Team & Vendor Coordination
- Track and manage internal teams deliverables to ensure timely completion of tasks.
- Coordinate with external vendors and service providers to ensure milestones and quality standards are met.
Stakeholder Management
- Act as the primary liaison for business and technical stakeholders.
- Deliver status updates, dashboards, and executive-level presentations.
- Escalate risks, delays, or dependencies proactively to ensure project success.
Project Governance & Quality Assurance
- Apply best practices in project governance and reporting, maintaining transparency at all levels.
- Enforce quality checkpoints for deliverables from Technical teams throughout the project lifecycle.
- Conduct post-implementation reviews and lessons learned sessions for continuous improvement.
Tools & Methodologies
- Proficient in modern project management tools such as JIRA, Confluence, MS Project, and Smartsheet.
- Skilled in Microsoft Excel (for analysis, RAID tracking, dashboards) and PowerPoint (for stakeholder and executive presentations).
- Familiar with Agile (Scrum/Kanban), Waterfall, or Hybrid methodologies.
- Use RAID logs, RACI matrices, Gantt charts, burndown charts, and dashboards to track progress and responsibilities.
Requirements:
- 8-10 years of experience managing network infrastructure projects in enterprise environments.
- Strong ability to manage internal teams, vendors, and stakeholders to ensure successful project delivery.
- Knowledge of network technologies (WAN, LAN, Load Balancers, firewalls) for effective discussions with technical leads (not hands-on).
- Proficiency in JIRA, Confluence, MS Project, Excel, and PowerPoint.
- Understanding of Agile, Waterfall, and Hybrid delivery models.
- Certifications such as PMP, PRINCE2, Agile Scrum Master, SAFe, or ITIL are advantageous.