ICT Infrastructure Engineer
About the job
About the ICT Infrastructure Engineer role
The ICT Infrastructure Engineer is responsible for administering, supporting, and enhancing enterprise test automation platforms across development, QA, UAT, and production environments. Working closely with project teams, infrastructure teams, and vendors, this role manages platform operations, NGINX proxy infrastructure, OpenShift and AWS EKS integrations, network connectivity, security remediation, and release activities to ensure reliable, secure, and scalable test automation services.
Key Responsibilities:
Platform Administration & Support
- Administer and support the test automation platform across development, QA, UAT, and Production environments
- Coordinate platform upgrades, patching activities, image deployments, and release implementations
- Troubleshoot platform incidents and coordinate fixes with vendor engineering teams
- Monitor platform availability and resolve operational issues affecting automation users
Test Automation Enablement
- Enable project teams to utilize the test automation platform for functional, regression, API, and chaos testing activities
- Support onboarding of new applications and projects onto the automation platform
- Assist teams with connectivity, execution, and automation framework requirements
- Coordinate testing readiness activities for major project milestones
NGINX Proxy Engineering & Integration
- Design, implement, and maintain NGINX proxy infrastructure supporting the test automation platform connectivity
- Configure and manage pass-through proxy solutions between the test automation platform and target application environments
- Support SSL certificate installation and secure communication channels
- Troubleshoot and resolve proxy-related connectivity issues
Infrastructure & Network Integration
- Coordinate firewall, routing, NAT, VLAN, and network connectivity requirements with infrastructure teams
- Raise and manage FireFlow, ServiceNow, and change requests to support platform integrations
- Validate network connectivity between the test automation platform, proxy infrastructure, OpenShift clusters, EKS clusters, and application environments
- Support cross-domain connectivity between enterprise environments, on-premises, and project environments
OpenShift / EKS Container Platform Support
- Support test automation platform deployments running on OpenShift / EKS platforms
- Coordinate deployment of container images, fixes, and enhancements
- Support platform integrations related to chaos testing capabilities
- Troubleshoot OpenShift / EKS connectivity and access issues impacting automation services
Security & Vulnerability Remediation
- Coordinate remediation of vulnerabilities identified within the test automation platform components
- Track security findings and ensure timely deployment of vendor fixes
- Support security reviews and platform hardening activities
- Maintain compliance with organizational security requirements
Vendor & Stakeholder Management
- Act as the primary technical liaison between the client and vendor engineering teams
- Coordinate issue investigations, root-cause analysis, and problem resolution
- Manage platform-related communications, deployment plans, and maintenance windows
- Support project stakeholders in resolving platform-related technical issues
Change & Release Management
- Plan and coordinate platform releases and production deployments
- Raise and manage change requests
- Execute deployment validation and post-implementation verification
- Prepare operational communications and maintenance notifications
Requirements:
- Test Automation Platforms
- NGINX Administration and Proxy Configuration
- OpenShift Container Platform
- AWS EKS Container Platform
- Linux Administration
- Network Connectivity & Firewall Management
- SSL Certificate Management
- ServiceNow Change Management
- Vulnerability Remediation Coordination
- Troubleshooting & Root Cause Analysis
- Enterprise Application Integration
Preferred Qualifications:
- Test automation platforms
- DevOps and Platform Engineering
- OpenShift/EKS/Kubernetes
- Infrastructure engineering
- Enterprise application support
- Financial sector or regulated environments

