ICT Infrastructure Engineer (Platform)
About the job
About the ICT Infrastructure Engineer (Platform) role
The ICT Infrastructure Engineer (Platform) is responsible for managing and maintaining platform systems and applications to ensure reliable, secure, and efficient operations. This role handles day-to-day support, incident management, and platform-related projects while supporting key applications such as identity management, workflow systems, and communication platforms. The engineer collaborates with cross-functional teams to enable seamless integration, provides technical guidance to application teams, and drives continuous improvement through automation and best practices. The role also ensures system stability, resolves technical issues, and stays updated on emerging technologies to enhance platform performance and scalability.
Key Responsibilities:
- Manage and maintain platform related systems within the Platform Team. This includes BAU tasks, handling of Incidents and project management
- Provide support for platform applications including Red Hat Identity Management (IdM), Communication and Notification Platform (CNP), K2 Workflow Infrastructure, and EasiShare MXNet
- Collaborate with cross-functional teams to ensure seamless integration Platform application to their applications
- Initiate or managed platform application related projects
- Provide technical support and guidance to application teams on platform application related issues
- Stay updated on industry best practices and emerging technologies in the platform applications supporting
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Proven experience as an ICT engineer with in-depth knowledge of listed platform applications
- Strong understanding of dependant technologies used by platform applications (eg. RHEL, Container Platforms, etc)
- Proficiency in scripting and automation for platform applications
- Excellent troubleshooting and problem-solving skills
- Strong communication and collaboration skills
- Relevant certifications in technologies used by platform applications
