Microsoft Dynamics CRM Developer
About the job
About the Microsoft Dynamics CRM Developer role
Key responsibilities:
- Identify opportunities and work with stakeholders to provide timely and quality data for analysis and enhancements
- Analyze the Authority’s needs and document the requirements
- Plan, design and implement IT solutions to meet the analytical needs of identified opportunities
- Develop test plan and scripts for system testing, support user acceptance testing
- Work with the client’s users to ensure smooth deployment and adoption of new solution
- Hands-on experience in CRM
- Ensure the smooth operations and service level of IT solutions
- Support production issues
- Apply AI coding tools such as Copilot and Coder AI to support development, testing, and code reviews
- Use automation to improve development efficiency. This includes build, test, and deployment activities
- Leverage AI assistance to improve code quality. This covers refactoring, defect resolution, and documentation
- Demonstrate willingness to adopt new AI and automation tools where relevant to work outcomes
Requirements:
- Tertiary Education in relevant fields is preferred
- Good understanding and completion of projects using waterfall/Agile methodology
- Analytical, conceptualisation and problem solving skills
- Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or D365
- Have been involved in the delivery of at least 3 Microsoft Dynamics CRM Implementation projects
- 5+ Years of custom development experience in Microsoft Dynamics CRM/365
- Ablity to customize CRM forms, views, workflows, business rules, charts, & dashboards in Microsoft Dynamics CRM/365
- Proficiency in developing plug-in & workflow assemblies
- SSIS/SSRS
- Possess relevant system development / maintenance experience using Microsoft Dynamics 365 CRM/SharePoint related technologies
- Strong programming skills using the Microsoft CRM SDK, PowerApps, PowerBI, Flow, SSIS, C#, Web Services, XML, SQL Server, ASP.NET, HTML and JavaScript
- Working experience with job scheduler, MS SQL database access and batch integration protocols
- Experienced in developing .NET web services & web API applications
- Understanding and Configuration of MSCRM Security Roles
- AI and automation scope past experience will be an advantage
