Product Manager
About the job
About the Product Manager role
The Product Manager is responsible for leading the delivery and evolution of digital products through agile methodologies, ensuring alignment between business goals, user needs, and technical capabilities. This role defines product roadmaps, prioritises backlogs, and collaborates closely with product owners, engineers, designers, and business stakeholders to plan releases and drive product development. The Product Manager facilitates cross-team communication, manages risks and project progress, and ensures timely delivery of product features while continuously gathering user feedback and market insights to improve product value and performance.
Key Responsibilities:
- Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently
- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements
- Brings new products to market by analysing proposed product requirements and product development
- Introduces and markets new products by developing time-integrated plans with marketing and production
- Lead the collaborative, dynamic planning process – prioritising the work that needs to be done against the capacity and capability of the team
- Facilitating discussion, decision making, and conflict resolution
- Understand the different technical aspects of the project including the capabilities and limitations of the systems
- Communicate or share technical insights of a project to internal or external audiences
- Support the Product Owner, especially on grooming and maintaining the product backlog
- Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.
- Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints
- Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release
- Responsible for tracking the application bugs, assessing impact and severity of bugs
- Follow up and support assistance where required for the team to resolve any impediments or issues they faced from their daily standup
- Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary
- Measure project development velocity, perform and manage the project risks
- Identify and escalate any important risk
- Continuously gather user feedback, analyse market trends, and identify opportunities for product improvements and new features
- Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements
Requirements:
- Bachelor’s degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines
- Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations
- Self-driven and motivated to learn and follow topics related to the projects
- Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
- Solid understanding of end-to-end agile software development process (Scrum and Kanban)
- Understand the project from the business and technical point of view
- Excellent communication skills. Able to communicate with technical and non-technical users
Preferred Qualifications:
- Experience with using, maintaining and customising software development tools such as Confluence, SharePoint, Jira, etc.
- Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred
- Understanding of government-to-government working relationship and familiarity with public service policies
- Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans
