Programme Manager

Key Responsibilities:

• Plan, schedule, and oversee crowdsourced vulnerability discovery programme runs
• Coordinate with government agencies on programme participation and scoping timelines, including following up to ensure required data and documentation are submitted on time
• Manage the programme vendor relationship, including contract administration, performance monitoring, and issue escalation, covering end-to-end preparation of each programme run and onboarding of researchers (recruitment, vetting, test account provisioning)
• Support the triage team in preparing reports, and coordinate with agencies on programme matters if disputes arise
• Support procurement and tender exercises, including drafting requirement specifications and evaluating vendor proposals
• Prepare programme reporting, dashboards, and management updates for management and stakeholders
• Drive stakeholder communications and programme outreach such as agencies’ briefings to raise awareness and grow agency participation rates
• Proactively identify and propose process improvement opportunities across programme operations, and lead their implementation — including leveraging AI-assisted development techniques and approved government platforms to automate workflows, improve reporting, and enhance programme efficiency

Requirements:

• At least five (5) years of experience managing IT or technology programmes/projects; experience managing a bug bounty, vulnerability disclosure, or related cybersecurity programme is a strong plus
• Strong project management skills to plan, execute, and monitor programme operations
• Good verbal and written communication skills in English, with the ability to explain technical findings to non-technical stakeholders
• Experience managing vendors or contracts, including tracking deliverables and service levels
• Comfortable working with data to track programme metrics and produce reports for management
• Demonstrated ability to propose and implement process improvements, including using AI-assisted development or approved government platforms to streamline operations
• Singapore Citizen or Singapore Permanent Resident, as the role involves handling government systems/data requiring security clearance eligibility

Preferred Qualifications:

• Project Management Professional (PMP), Certified IT Project Manager (CITPM), or equivalent certification
• Familiarity with vulnerability management, penetration testing, or bug bounty concepts
• Experience working with or within the public sector