Tech Support/Admin

About the Tech Support/Admin role

We are looking for a Tech Support/Admin candidate to join our team. As a Project and Operations Administrative support, this role is crucial in supporting the Project Managers to maintain effective and efficient application system operations and monitoring across our organisation.

The successful candidate will work with cross-functional teams to provide value-added support to make a significant impact on our organisation’s technology projects and operations.

Key Responsibilities:

• Liaison for Project Manager for augmented resources/interns periodical administration (requisition, timesheet tracking, reflection reports, leave application, etc)
• Support Project Managers to hire and onboard / offboard project team members, Security Clearance, Onboarding/offboarding checklist.
• Assists Project Managers in term of project administration activities such as financials tracker and augmented resources renewal tracker.
• Support Project Managers in Project and Operation Documentations and tracking (including pre-audit preparations for audits).
• Track account and vulnerability compliance status, and incident tracking. Prepare operational statistics, server utilization,n and performance metrics for weekly operations meetings to comply with key risk indicators for
  running projects and operations.
  

Requirements:

• A degree in business management, business administration or a related field.
• 5+ years of experience as a Project Admin/ PMO or related project administrative role, preferably in IT or relevant industries.
• Meticulous with an eye for detail.
• Ability to work independently and assume responsibility for project deliverables.
• Knowledge of organizational effectiveness and operations management.
• Excellent interpersonal and communication skills.
• Excellent organizational skills.
• Proficiency with Microsoft Office (Words, Excel, PowerPoint, etc)
• Good interpersonal, team player, meticulous, analytical, and writing skills