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Test product designs with real people to ensure delightful user experience.


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One of the most common mistakes when making a product is not understanding what the market wants. Stop thinking about what you think people want and start thinking about what they actually need. With usability testing, you can eliminate the guesswork in building great products.

Why Usability Testing Matters

When it comes to user research, public sectors and global MNCs trust USER.


Our meticulous process in screening participants for user research and the high-quality equipment in our testing lab help us provide reliable usability testing services for various organisations.

  • Mr Cai
    We are a client of USER, whom has just almost completed our Car Parking mobile application with them. USER did the design and development of the app and we couldn’t be happier with the quality end-result. Every part of the process went as per the agreed schedule, and the finished prototype met, and in most cases, exceeded my expectations. There were no hurdles and the project team manged by Tom did worked professionally with us to achieve the desired outcome. The three-month guarantee they offer post-app upload is great for our peace of mind. We will be using them again in the future. We are extremely happy with their service as the USER team prove to be prompt and reliable.”
    Mr Cai
    ST Car Parking
  • Mr Liu
    USER partnered with NCS Pte Ltd to revamp the corporate tax portal of IRAS Tax portal, reworked the flow and content, refresh the design and recommendation with best UX Practices. USER is responsible for UX/UI Design including content rewriting and frontend development (HTML/CSS) template services. The main service of the project is completed. The end product help to increase the users and improve customer satisfaction significantly. USER team are personable and experienced. We enjoy working with them and look forward to more opportunities with them again.
    Mr Liu
    NCS
  • Ivy
    USER helped us remain objective when considering our ideas of what our users needed in a collaborative information-sharing system in our website. USER did UX Consultancy, UX Research & UI Design as well as our Website Development. The team formulated our first wire-frames and followed by high-resolution mock-ups. They also wrote a first and second draft of our functional specification for a web-based application. We are very happy with the results to manage our clients details by easy E-registration Form, Centaline Property Administration and Centaline Agent Administration. USER really stood out with their enthusiasm about their end product and service.
    Ivy
    Centaline

Need usability testing or still unsure about it?

Tell us more about your project, and let’s see how user research can be beneficial.


Request a discovery call