USER team wraps up at TWS2023

SINGAPORE – Asia’s leading user experience (UX) firm User Experience Researchers Pte Ltd made waves at the Technology Week Singapore (Tech Week) event held at the Marina Bay Sands Expo and Convention Centre last 11-12 October 2023. The solutions and consultancy trailblazer delivered on its promise to give visitors an amazing learning experience that shows the future of UX through usability testing and other cutting-edge innovations. 

Visitors take their time knowing more about USER’s products

“We are glad to have been able to share new UX-enhancing technologies to guests from the business community as well as technology enthusiasts. For two days, our team had an amazing time answering questions, demonstrating our usability testing capabilities, and helping more decision-makers discover possibilities,” said Dr. Frank Qiu, CEO of USER. 

A resounding success 

The USER booth was part of Big Data and AI World Asia, a section of the event that focused mainly on creating data-driven solutions and exploring the capabilities of AI. As a bronze sponsor, USER presented a powerful demonstration of its usability testing capabilities. 

The testing demo prompted visitors to check out a sample website, while sensors and a powerful monitoring software ran in the background to measure various actions to create heatmaps and obtain other useful information about usage and user behaviour. Company representatives and tech enthusiasts from various fields tried out the testing demo and were astonished by the information they got.  

Other highlights presented by USER in their booth were an AI-powered ESG assessment tool and discussions on UX, both of which also captured the attention of event attendees. The team wrapped up on the second day with resounding success. 

Aiming for bigger stages 

It is USER’s first time to attend an offline event after the pandemic and host a booth at the same time as a sponsor. With its steady growth over the years as a solutions provider for both large-scale organisations and public sector agencies, USER has quickly established itself as a UX powerhouse in the Asia Pacific region.  

Guests were captivated by the ideas presented by USER team

The company aims to help more organisations in their digital transformation journey by helping them understand two increasingly valuable aspects in businesses today – big data and AI. Through its latest innovations, USER hopes to bring more value to businesses in complying with international standards for transparency and sustainability such as ESG, as well as process increasing amounts of information from various sources which cannot be done with legacy methods


In the future, USER is set to join more events and extend its reach to provide more services to customers globally, expanding its portfolio of powerful solutions. In addition to consultancy and bespoke software development, USER can also provide training and upskilling to individuals and teams with Agile coaching and management.

About USER and Tech Week Singapore 

The two-day Tech Week event is an annual stint that invites the Asia region’s top names in technology in various sectors and specialties. Aside from Big Data and AI World, other sections include Cloud Expo, Cyber Security World, Data Centre World, Data Live, Ecommerce Expo, and Technology for Marketing.  

User Experience Researchers Pte Ltd (USER) is a UX consultancy and digital transformation in the Asia-Pacific. We provide bespoke end-to-end solutions development and Agile coaching and training for organisations and businesses of any industry. Our commitment is to establish, empower, and enhance relationships between our clients and their markets, and help them leverage on the latest technologies and innovations.