[Singapore, September 11, 2025] – APAC’s leading user experience (UX) expert, User Experience Researchers (USER), today announced it has joined the Qualtrics Partner Network (QPN).
As organisations invest in improving their customer and employee experiences to deliver business success, the Qualtrics Partner Network is a select community of organisations proven to deliver the deep expertise and technical credibility businesses and governments need to improve customer loyalty, increase employee engagement, and boost brand awareness with Qualtrics.
As a member of the QPN, USER joins a robust ecosystem of organisations capable of providing the expertise and services businesses and governments need to deliver business impact with great customer and employee experience. The combination of Qualtrics’ and USER’s expertise will provide clients with fast, expert-designed deployments and programs, deep integrations with existing systems, access to specialist skills and ongoing support.
Additionally, the enhanced support as a result of joining the QPN means faster, more successful deployment, greater confidence in the platform ecosystem, and implementation of industry best practices for USER’s clients. This is valuable especially in the public and education sectors, where accurate, user-friendly systems that optimise workflow efficiency, reduce silos, and increase transparency – are a must.
“I am thrilled to announce that USER has joined the Qualtrics Partner Network. Rooted in the commitment to deliver the biggest impact to business success, we hope to bring experience-focused technology to help our customers and their employees,” says Dr Frank Qiu, CEO of User Experience Researchers.
“Today’s leading companies prioritize exceptional customer and employee experiences, and the Qualtrics Partner Network is critical to scaling the impact of these programs at thousands of organisations globally,” said Zoe Nicholson, VP of Partner Sales APAC at Qualtrics. “Our Partners continually demonstrate proven capabilities and knowledge that allow companies to make every connection count with the people they serve, and we congratulate USER on becoming a Qualtrics Partner.”
About Qualtrics Partner Program
The Qualtrics Partner Network program is inclusive of all Qualtrics’ partners. The program provides tools and resources to help partners build, grow, and accelerate their XM practice and develop sustainable and profitable businesses. The program offers frameworks and best practices to help partners develop and accelerate capabilities from market development, to sales and services delivery, and building innovative solutions on the Qualtrics Developer Platform (QDP).
About Qualtrics
Qualtrics is trusted by thousands of the world’s best organisations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialised Experience Agents allow businesses and governments to proactively interact with customers and employees in personalised ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
About USER Experience Researchers Pte. Ltd.
USER is a leading UX-focused company based in Singapore specialising in digital transformation consultancy, enterprise solutions, and workforce solutions. We have a steadfast commitment to innovating the best of today’s technology to promote sustainable growth for businesses and industries.
For more information, please contact:
Tze Hua Gan
Marketing Manager
project@user.com.sg
